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Subprocessors

The third parties that process personal data on behalf of Vaktex, what they do, and where they are.

Zuletzt aktualisiert

1. What a subprocessor is

A subprocessor is a third party that Vaktex engages to process personal data as part of providing the Services. This page lists every subprocessor we use, including those that process Customer Content on your behalf under our Data Processing Addendum (the “DPA”), where this page forms Annex 4. Each subprocessor is bound by written data protection terms, and we remain responsible for its work.

2. Notice and objection

We give at least 30 days’ notice before a new subprocessor begins processing Customer Personal Data. We give notice by updating this page and by email to everyone who has subscribed to updates. Paid and enterprise customers with a DPA also receive notice at their account email.

You can object to a new subprocessor on reasonable data protection grounds by emailing support@vaktex.com within the 30-day notice period. We will work with you in good faith to resolve the objection. If we cannot, you may terminate the affected Service and we will refund any prepaid fees for the remainder of the term, pro rata. If we must replace a subprocessor urgently for security or service continuity reasons, we will give notice as soon as practicable, and your objection rights run from that notice. Section 8 of the DPA sets out the full terms.

3. Subscribe to updates

To receive an email when this list changes, email support@vaktex.com with the subject “Subprocessor updates”.

4. Infrastructure and hosting

SubprocessorPurposeData processedLocation
Cloudflare, Inc.Hosting of vaktex.com, the Gateway, licence and notification services and VAKT cloud review (Workers, D1, R2, Queues, Durable Objects); CDN, DNS, DDoS protection, bot checks (Turnstile), aggregate web analyticsAll Service traffic, IP address, account and licence data, waitlist, job applications and CVs, gateway session data (transient), Preview model turns kept for training (R2), anonymised VAKT cloud review code and code graphs kept for training (R2, D1), hashed limit counters (D1)Global edge network; storage in the United States
Google LLC (Google Cloud Platform)API services (Cloud Run), storage (Cloud Storage), sandbox VMs (Compute Engine), key management (Cloud KMS), vScan cooked analysisCustomer Content, scan data, sandbox files, uploaded transcripts, avatarsUnited States (us-central1 and the US multi-region); sandbox VMs in the United States or the European Union, as chosen for each sandbox
Neon, Inc. (Databricks)Managed Postgres databaseAccount, authentication, billing references, licences, keys, organizations, scan recordsUnited States (AWS us-east-1)

5. AI model providers

AI model providers receive data only for the models you choose, or for a Service that relies on them. Each provider’s data retention, from none up to a maximum of 90 days, is shown per model in the Gateway API model listing. We use providers’ business and API terms, under which API inputs and outputs are not used to train their models by default. The only exception is a Preview model: the provider that runs one may train on the turns sent to it, where the model listing says so.

SubprocessorPurposeData processedLocation
Fireworks AI, Inc.Model inference (Gateway, scans)Prompts, completions, code snippetsUnited States
Google LLC (Gemini API / Vertex AI)Model inference (Gateway, scans, vScan cooked)Prompts, completions, code snippetsUnited States; transient processing and caching may occur in other countries
Amazon Web Services, Inc. (Amazon Bedrock)Model inference (Gateway)Prompts, completions, code snippetsUnited States
Microsoft Corporation (Azure OpenAI / Azure AI Foundry)Model inference (Gateway)Prompts, completions, code snippetsUnited States
OpenAI, L.L.C.Model inference (Gateway, scans)Prompts, completions, code snippetsUnited States
Anthropic, PBCModel inference (Gateway)Prompts, completions, code snippetsUnited States
X.AI LLC (xAI)Model inference (Gateway)Prompts, completions, code snippetsUnited States
Mistral AI SASModel inference (Gateway)Prompts, completions, code snippetsFrance (EU)
Hugging Face, Inc.Model inference routing (Gateway)Prompts, completions, code snippetsUnited States
Cloudflare Workers AIModel inference (Gateway, VAKT cloud review)Prompts, completions, code snippetsGlobal

For the VAKT extension’s cloud review, Cloudflare Workers AI runs Vaktex cloud models on code that was anonymised on the user’s machine. Cloudflare R2 and D1 store the resulting training records (up to 24 months, with no user identifier) and short-lived limit counters, and Cloudflare Queues schedules the review of code graphs. See section 3.12 of our Privacy Policy.

6. Business operations

SubprocessorPurposeData processedLocation
Stripe, Inc. / Stripe Payments EuropePayments, invoicing, taxBilling contact, payment data, transaction historyUnited States / Ireland
Resend, Inc.Transactional email (sign-in codes, password reset, notifications)Email address, message contentUnited States
Twilio Inc.Phone verification (when enabled)Phone numberUnited States
Functional Software, Inc. (Sentry)Error and performance monitoringError diagnostics, URLs, device and browser; user information and IP headers are stripped. Session replay runs only with analytics consent.European Union (Germany)
PostHog, Inc.Product analytics, server-side product eventsPseudonymous user id and events, if usage metrics is on; with consent, page views, email, name and replaysUnited States

7. Website analytics

These vendors receive data only from website visitors who accept optional cookies. If you decline, or your browser sends a Global Privacy Control signal, their scripts do not load. See our Cookie Policy.

SubprocessorPurposeData processedLocation
Google LLC (Google Analytics 4)Website analytics and advertising measurementCookie ids, page views, device, approximate locationUnited States
Amplitude, Inc.Website analytics and session replayCookie ids, page views, device, approximate location, session replaysUnited States
Mixpanel, Inc.Website analytics, session recording, heatmapsCookie ids, page views, device, approximate location, session recordingsUnited States

8. International transfers

For subprocessors in the United States, we rely on the EU-US Data Privacy Framework, its UK Extension and the Swiss-US Data Privacy Framework where the subprocessor is certified, and otherwise on the EU Standard Contractual Clauses and, for the UK, the UK Addendum. Section 11 of the DPA has the details.

9. Changes

DateChange
2026-10-09First published
2026-10-11Cloudflare Workers AI, R2, D1 and Queues added for VAKT extension cloud review
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